House Cleaning FAQs, Kansas City Ring for Service

At Margaret McHenry Maids, we strive to anticipate each client’s needs, including answering any questions you may have regarding your house cleaning experience. Learn more about what to expect when partnering with Margaret McHenry Maids through our house cleaning Frequently Asked Questions (FAQs) below. If you have additional questions regarding our house cleaning services, contact us online today or call us at (913) 495-9927!

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    Why is Margaret McHenry Maids the best choice?

    Serving clients since 1997, we offer flexible cleaning schedules and reliable crews. Our teams are experienced, efficient, and professionally trained. We personalize cleaning services for your needs, and we also offer the completion of en residence tasks.

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    What is the advantage of hiring a cleaning company over an individual?

    We have teams of three professionally trained maids to “divide and conquer” the cleaning of your home so that it is done quickly and efficiently. The team approach provides a system of checks and balances to make sure the job stays consistent. Hiring a company also allows for a more reliable service; we always have a team available for your particular day.

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    Do I have to sign a contract?

    No. Customers may use our services as necessary, whenever needed.

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    Do I provide any cleaning equipment or products?

    No. We provide all the cleaning equipment and products, ensuring your home receives a thorough, efficient and complete cleaning.

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    How do I pay?

    Margaret McHenry Maids allows clients to pay in a variety of ways:

    • Leave either a check or cash to be picked up on the day of cleaning.
    • Provide our office with a credit card number prior to the scheduled cleaning, so it is always applied to your card account, and you do not have to worry (we do require a credit card number as a deposit prior to the first service).
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    What happens if something is broken or I’m dissatisfied?

    Margaret McHenry Maids is fully insured and bonded for every circumstance, so you and your belongings will be well cared for. We will notify you immediately if an accident occurs and assure you we will handle the unfortunate circumstances to your complete satisfaction.

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    Do I have to be present during the cleaning?

    No, the maids know exactly what is required; if you have additional instructions, we ask that you contact the office so we can pass it on to the maids. Please make sure we know how the maids are to enter your home and how we should lock up upon exiting; we will take care of everything.

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    When do the maids arrive?

    Office staff will contact you by phone call, text or email 48 hours in advance of your scheduled cleaning to ensure a provided time frame will suit your schedule.

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    Am I required to tip the cleaning crew?

    Tips are not required, but if you would like to thank the crew, you may tip them or provide us with feedback via our comment cards. Google and Facebook “thank-you” are always appreciated as well.

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    What if I want changes made to the cleaning or date of service?

    We strive to please all of our customers. If at any time you want to make any change to your service, call or email us, and we will be happy to accommodate your wishes.

Kansas City House Cleaning ReviewsWhat Our Clients Are Saying

Wonderful company! They are, by far, the best cleaning company I have ever used. I had a three-bedroom apartment, and they would do a biweekly clean. When I would come home after they would leave the place was so clean it was like a different place. They are absolutely amazing and were recommended to me by a local moving company. Oliver W. | Kansas City Area Home Cleaning Client
Very nice and helpful service. Shellie B. | Kansas City Area Home Cleaning Client
Fantastic service! Literally the fastest, most thorough cleaning process I've ever experienced. I had a baby three weeks ago, and within two hours of their arrival, my place was spotless! They made sure that both my baby and I were comfortable by cleaning his and my room first. They went above and beyond with special touches such as cleaning my patio furniture and baseboards. Margaret McHenry Maids was on time,... Alanna | Kansas City, MO
I love the Margaret McHenry Maids. They are thorough, polite, and work in a timely manner. I have already recommended them to my friends and family. I also appreciate that the same ladies come each week. Dianne M. | Kansas City Area Home Cleaning Client
With me having MS, the ladies are doing what I struggle with doing. I have been receiving services with Margaret McHenry Maids since November of 2020, and I must say, their services are impeccable. The ladies are very polite, professional, and systematic with their cleaning. I highly recommend their services. Great job ladies, I appreciate and thank you for all that you do. Pam | Kansas City
We have been so grateful for this team! They do an excellent job, are on time, and are flexible when needed. Highly recommend! Wendy C. | Kansas City